Cimarron CIA
community updates
COVID-19 Update– April 2021
Although there have been amendments to restrictions related to the pandemic in Texas, Cimarron CIA & MASC Austin Properties, Inc. will continue to follow CDC guidelines.
Closure of Management Office Visitation: In order to maintain management responsibilities to our communities, office staff continues to be minimized to allow for proper distancing and sanitization protocols. All other staff will continue to work remotely until authorized to return to the office. Protocols have been put into place in compliance with CDC guidelines as we are permitted to re-open.
Community Inspections: Community inspections are being conducted monthly, as per usual schedule.
Teleconference Board Meetings: Board Meetings will continue being held by teleconference. Notice of any teleconference board meetings will be posted to the website and posted on the TownSq app. Please use the credentials found on the TownSq app community website: www.cimarron.sites.townsq.io to dial in and access the teleconference meetings.
Please contact our office if you have any questions or need assistance.
Suspension of Community Event Attendance: All community events have been suspended until further notice.
Common Areas are now open: The playground is open with social distancing restrictions.
The Cimarron CIA clubhouse is not available for rental at this time. Please check back for updates on the website and TownSq.
We will continue to monitor this situation and keep you informed of any changes. Please contact us if you have any questions or concerns at 713-776-1771 or email at aconnell@mascapi.com.
2021 Annual Assessments
The 2021 annual assessment were due on January 1, 2021. All past due accounts will be assessed a late fee of $100.00 along with 10% per annum interest. We encourage all owners to submit payment for any outstanding assessment balances. Collection notices will be sent to all owners with an account balance in the coming weeks. If owners are experiencing difficulties related to the pandemic, a request can be submitted for payment deferment and/or extended payment plans to the Board for review.
Please contact Celina Deleon in our accounting department at MASC Austin Properties, Inc. via phone at (713) 776-1771 or via email cdeleon@mascapi.com to make the necessary payment arrangements if you haven't paid your 2021 annual assessments.
MAKE SURE TO SIGN UP FOR THE NEW TOWNSQ APP TO MANAGE YOUR ACCOUNT AND PAY ONLINE!
Before Starting An Improvement
If you are making any type of improvement to the exterior of your home, you must submit an Architectural Improvement request form to MASC Austin Properties, Inc. before starting the work. (This includes painting the exterior, room addition, and replacement of the roof, driveway and fence, etc.) Replacement of plant material due to freeze damage does not require an ACC form unless the entire lawn landscape hardscape need replacement. You can find the required form on our website under DOCUMENTS tab– ACC Application Form.
Please make sure to submit the form with the necessary information and as much detail as possible along with samples for a quicker response.
Don't Forget To Sign-Up For TownSq!
MASC Austin Properties, Inc. would like to remind everyone about the launch of TownSq — a new all-in-one mobile app designed to help you connect, collaborate and stay up-to-date with your association – any time on any device. Manage your account and access the resources you need when you need them.
Download the app and register to:
• Easily communicate with your management team
• Manage your account and pay online
• Get up-to-date news and alerts
• Request and review status of service inquiries
· Engage with one another
· Access important association documents
· And more!
To register your account, please log onto www.cimarron.sites.townsq.io, use your account ID and the association zip code (77450). Set your password and account preferences and you will then be ready to start experiencing community your way with TownSq. Please contact us if you have any questions regarding this new process as we are excited to offer these new services to your community.